5 Questions you should ask every customer
Feedback is a valuable gift that provides an insight to the ‘consumer mind’. Whether positive or negative, it provides the opportunity to reflect, learn and ultimately improve your business...
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Working long vs Working hard
Working long refers to clocking in 14 hours a day at work. There has always been a notion that working long hours is required to succeed. But does working long hours necessarily mean we...
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6 Ways to Boost Team Performance
An unproductive team makes for unhappy employees and ultimately, poor business results. If this is the case, it is time to make some changes, consider what you need to do differently to motivate...
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Top 10 tips for networking
Networking is an essential item in your business toolkit. It provides scope to reach new clients which can lead to increased profit and business growth. The opportunity to meet other like-minded...
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How to survive the first year in business
It is no secret that your first year in business can be tough. You need to gain the trust and loyalty of customers and beat the competition to make a profit. At times it may seem like there are not...
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Strategies to retain your customers
Customer retention strategies are the processes and activities that companies undertake to retain as many customers as possible. In our last blog post we explored the Benefits of Customer Retention...
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Customer Retention
Customer retention is the process of maintaining your customer base over a period of time. It is well known in business that retaining customers is cheaper than acquiring new ones. This does not me...
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Tips for Effective Time Management
Time management is something every business owner should master. We all have 24 hours in a day, how we chose to spend each hour is entirely up to us...
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5 Ways to Maintain Motivation in Business
Motivation is defined as the desire to do something, it is the reason why we act in a particular way. When setting up a business, motivation is likely to come in bucket loads...
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